Wet floor or dripping ceiling in Calabasas?From Mulholland Highway to Old Town, this line reaches a restoration firm for 91302.One call · The hiring choice stays with you
A split supply line under a 1980s vanity, a water heater that finally gave out, or runoff off the hillside after a storm. This number connects you with an independently owned drying and restoration firm that takes calls for Calabasas ZIP codes, from the Mulholland corridor down to Old Town.
The first voice is a machine, and that's normal. A short automated prompt asks for your Calabasas ZIP so the call can go to a firm that takes calls for Calabasas. Have the five digits from your mail ready; for most homes in town it is 91302.
91302
One number, any phone
Nothing to sign on the phone
Independently owned companies
Your ZIP, then a personFrom Old Town to Mont Calabasas
Built 1960s to 1980sMedian Calabasas home dates to 1984
Hard imported waterAbout 142 ppm in LVMWD's 2025 report
Hillsides and burn scarsRunoff moves fast toward the arroyo
You pick who to hireEvery provider is independently owned
The usual Calabasas calls
Wet-room culprits in this hillside city
With a median build year of 1984 and one imported water supply, Calabasas homes leak from a short list of sources. Mention which of these you're dealing with when you're connected, so the firm knows whether to bring pumps, dehumidifiers or both.
Worn-out water heater or supply hose
Hard State Water Project water leaves scale inside tanks, valves and braided lines. A heater installed decades ago can let go overnight and soak the garage slab and the drywall beside it.
About one Calabasas home in six sits in a building of ten or more units. A toilet or shower pan upstairs can stain your ceiling first, and the HOA, your neighbor and you may each carry part of the claim.
Rain off the Santa Monica Mountains heads for Arroyo Calabasas, which begins by the Leonis Adobe. When a storm stalls, that water finds low garages, sliding doors and lower-level rooms first.
Burned hillsides shed water and soil quickly. After the 2018 Woolsey Fire and the January 2025 fires, rain near burn scars can push mud against walls and under doors along the canyon roads.
Calabasas barely grew until reliable water arrived. Las Virgenes Municipal Water District formed in 1958 and the school district in 1963, and the city says fewer than 200 of its buildings are older than 1960. So most Calabasas leaks start in plumbing of roughly the same age, fed by the same imported water.
1984
Median year built
68.5% of homes went up between 1960 and 1989, and just 13.9% in 2000 or later (Census ACS 2020–2024). Original copper, shower pans and slab lines are now 35 to 60 years old.
142 ppm
Average hardness
Every tap here runs on imported State Water Project supply. LVMWD's 2025 water quality report puts hardness at 119–176 ppm, roughly 8.3 grains per gallon, which builds scale in heaters and valves.
$1.5M
Median owner home value
The ACS 2020–2024 median is $1,504,500. Stone, hardwood and custom cabinetry cost more to replace than to dry, so stopping the spread early matters.
13.3 mi²
Between two ranges
The city sits between the Santa Monica Mountains and the Santa Susana foothills. Runoff drains into a concrete arroyo channel built in the 1960s that becomes the Los Angeles River in Canoga Park.
Fire, then water
Burn scars change what rain does
The Woolsey Fire crossed US-101 near Calabasas on Nov 9, 2018, and forecasters later posted flash-flood and debris-flow watches for its burn area. In January 2025 the Kenneth Fire forced evacuations of city zones C401–C403, and the city warned of possible flooding near burn scars when rain followed on Jan 25–27.
Big storms still happen
The February 2024 atmospheric rivers
Over Feb 4–6, 2024, downtown Los Angeles logged more than 8 inches of rain in three days and Los Angeles County declared a state of emergency. No official Calabasas gauge total was published, but saturated slopes across the region sent water where it does not usually go.
What the call sounds like
Mapping the dial-to-firm handoff
1
Dial (844) 505-0858
A cell from the driveway or a landline at a friend's place on Calabasas Road will do.
2
Answer the ZIP question
Machine first: the menu's only question is the soaked property's postal code. Most Calabasas mail says 9-1-3-0-2; Calabasas Hills addresses use 91301. That one answer decides which independently owned firm hears from you.
3
Describe the water
Explain the source (heater, supply line, slope runoff), roughly when it started, and which floors or walls are soaked. Ask about arrival time, moisture testing, permits and pricing, then decide. Nothing commits you on this call.
Old Town, Mont Calabasas and every canyon in between
The town some still know by its pumpkin legend (the name comes from the Spanish calabaza) runs from the adobe on Calabasas Road up into gated hillside tracts. Tell the company which part you live in; a hillside house and a condo flat need different drying plans.
Home of the 1844 Leonis Adobe, LA Historic-Cultural Monument #1, and Arroyo Calabasas, one of the two creeks that join in Canoga Park to form the LA River. ZIP 91302.
Pictured: the Steeplechase condos near Lost Hills and Malibu Hills Roads (2003). Gated Calabasas Hills went up from 1988 on, and a leak in attached homes can cross a shared wall. Calabasas Park is 91302; Calabasas Hills mail goes to 91301, so enter the ZIP on your mail.
Monte Nido & King Gillette Ranch (just outside city limits)
Park land and canyon homes below Saddle Peak, where the Palisades Fire was held at the ridge in January 2025. Monte Nido is unincorporated LA County, so permits there go through LA County Building & Safety, not the city. ZIP 91302.
Other Calabasas neighborhoods:
Mont Calabasas, The Oaks of Calabasas, Park Moderne and the streets around The Commons on Commons Way. Each one takes calls under the same 91302 prompt. Homes on the 91301 side shared with Agoura Hills can call too; give the menu the ZIP printed on your mail.
Price and timing, with sources
Published price ranges and drying times, before a Calabasas crew quotes
These are national published figures, not quotes. Stone, hardwood and custom cabinetry, common in Calabasas, can push a job toward the top of a range. Before initialing a bid, measure its totals against these bands.
Typical whole job
$2,000–$6,000
HomeGuide, 2026 edition. Full range $150 to $100,000.
Extraction & drying by water type
$4–$12 / sq ft
Per square foot, HomeGuide (2026 edition) lists $4–$6 for clean supply-line water (IICRC Category 1), $6–$9 for gray water such as a washer overflow (Category 2) and $9–$12 for black water such as sewage or flood (Category 3).
Drying window
24–48 hrs to 5 days
Most areas dry in 24–48 hours; heavier damage can take up to five days (Forbes Home, Nov 4, 2022). Black-water or disaster jobs can run weeks (HomeGuide, 2026).
Homeowners policy
Not flood
California's Insurance Department (fact sheet, Feb 4, 2025) notes these policies exclude flood and mudflow, but may still pay when a wildfire was the efficient proximate cause of a later debris flow. California law requires your homeowners insurer to send a free copy of the policy and all endorsements within 30 days of your request (CDI, Feb 4, 2025).
Flood policy
Rising water
File an NFIP flood claim with the agent or insurance company that sold the policy. For help, NFIP can be reached at 1-800-621-3362; the state insurance department does not handle NFIP disputes.
Check the contractor
California license and Calabasas permit basics
No special water license exists. The Contractors State License Board covers this work under classes like B (general building), C-36 (plumbing), C-15 (flooring) and C-2 (insulation). Disturbing asbestos needs ASB certification.
$1,000 is the line. AB 2622 took effect Jan 1, 2025: anyone repairing water damage in a Calabasas home needs a CSLB license if labor plus materials top $1,000, if the job calls for a permit, or if they bring in employees.
After a declared disaster, unlicensed contracting is a felony, and the down payment can't exceed 10% or $1,000, whichever is less.
Calabasas permits. Replacing a water heater or changing plumbing needs a city permit, and so does new drywall in a kitchen or bath. Paint and new flooring don't. Applications go through the city's SmartGov portal, and there is no expedited option.
Confirm the CSLB status ahead of any tear-out. Get the CSLB number from whoever you hire, enter it in the license search at cslb.ca.gov, or call CSLB at (800) 321-2752. Confirm the name matches and the status is active. Calabasas Building & Safety at City Hall, (818) 224-1600, fields any permit question.
Calabasas questions
Questions Calabasas owners ask about wet floors and walls
Anything specific to your street, slope or HOA is best asked of the firm once you're connected.
I dialed from Calabasas. Why am I being asked for a ZIP before a person?
This number is shared by many cities, and the ZIP is how it tells a Calabasas kitchen from one in another state. A brief recorded menu screens each call ahead of any human. Give it 91302, the ZIP on most Calabasas mail, and you are passed to an independently owned restoration firm that takes calls for it.
My water heater burst. Does replacing it need a Calabasas permit?
Yes. The city's Building & Safety FAQ says replacing a water heater counts as a plumbing change that needs a permit, applied for online through SmartGov. Drying out the garage or room around it is a separate job from the replacement.
Mud slid off a Woolsey or Kenneth burn scar into my yard. Could my homeowners policy cover it?
Possibly. Homeowners policies exclude mudflow, but the California Department of Insurance says that when a wildfire was the efficient proximate cause of a later mudflow or debris flow, the policy may still respond. Photograph everything and ask your insurer.
Upstairs neighbor's leak came through my condo ceiling. Who handles it?
Often more than one party: your policy, the neighbor's policy and the HOA's master policy may each cover part of it. Report it to the HOA and your insurer quickly, and have moisture readings taken in both units.
Where can I look up a drying crew's CSLB license before they start in Calabasas?
Get the CSLB number from the crew, then check it at cslb.ca.gov or phone (800) 321-2752. Since Jan 1, 2025, a license is required for jobs over $1,000 in labor and materials, or any job needing a permit.
Will Fixly Pro send its own crew to my Calabasas house?
No. Fixly Pro only passes the call along to an independently owned firm; nobody from Fixly Pro comes to the house, looks at the damage, quotes it or dries it out. You talk with that firm yourself and choose whether to hire it.
Dry it out, then put Calabasas back together
Whether it came from a tired water heater in Calabasas Park or a muddy storm on a hillside street, one call puts you in touch with a restoration company that serves 91302.
Patrick Pelletier, CC BY-SA 4.0
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